Modify a rate card cost

• Kingston - Cost Management
• |
• Also available in: Other - Cost Management,

Configuration item costs often change over time as facilities or vendor rates change.

Remove a rate card cost

• Kingston - Cost Management
• |
• Also available in: Other - Cost Management,

You can remove a rate card cost on the CI Rate Card form.

Use the Cost Overview module

• Orlando - Cost Management
• |
• Also available in: New York - Cost Management, Madrid - Cost Management, London - Cost Management, Kingston - Cost Management, Other - Cost Management,

If your role has access, follow these steps to use the Cost Overview module.

IT Business Management

• Orlando - IT Business Management
• |
• Also available in: New York - IT Business Management, Madrid - IT Business Management, London - IT Business Management, Kingston - IT Business Management, Other - IT Business Management,

Align work with business goals to deliver product and services in a way that supports your strategic priorities. IT Business Management (ITBM) helps IT demonstrate value to the organization and rationalize investments to focus more on innovation. ITBM also helps...

Account buckets

• Orlando - Financial Management
• |
• Also available in: New York - Financial Management, Madrid - Financial Management, London - Financial Management, Kingston - Financial Management, Other - Financial Management,

Account buckets help you categorize cleansed expenses before you assign the expenses to accounts and segments.

Allocation methods

Allocation methods tell the allocation rule how to calculate the breakdown of the expense. Methods also specify which segment and account should receive the allocation.

Use business services with expenses

• Orlando - Cost Management
• |
• Also available in: New York - Cost Management, Madrid - Cost Management, London - Cost Management, Kingston - Cost Management, Other - Cost Management,

Manage the relationships between business services and their expenses with allocation units and cost centers.

Cost Management

• Orlando - Cost Management
• |
• Also available in: New York - Cost Management, Madrid - Cost Management, London - Cost Management, Kingston - Cost Management, Other - Cost Management,

The ServiceNow Cost Management application tracks configuration item costs. The costs can be allocated to business units and used in reports.

Cost overview module roles

• Orlando - Cost Management
• |
• Also available in: New York - Cost Management, Madrid - Cost Management, London - Cost Management, Kingston - Cost Management, Other - Cost Management,

Only certain roles can customize Cost Overview modules. In addition to viewing, roles with access can refresh, add, delete, and rearrange reports.

Default allocation rule

• Orlando - Cost Management
• |
• Also available in: New York - Cost Management, Madrid - Cost Management, London - Cost Management, Kingston - Cost Management, Other - Cost Management,

For every expense line generated for a business service, the default allocation rule Process Svc-CC Relationships will attempt to process the expense and create allocations for each cost center that is consuming the service.