You can install the Playbook Experience application (com.snc:playbook-experience) if you have the admin role.

Before you begin

Role required: admin

About this task

The following items are installed with Playbook Experience:
  • Plugins
  • Store applications
  • Roles
  • Tables

For more information, see Components installed with Playbook.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.
  2. Find the Playbook Experience application (com.snc:playbook-experience) using the filter criteria and search bar.

    You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

  3. In the Application installation dialog box, review the application dependencies.

    Dependent plugins and applications are listed if they will be installed, are currently installed, or need to be installed. If any plugins or applications need to be installed, you must install them before you can install Playbook Experience.

  4. Select Install.

What to do next

You have the option to install the Process Automation Experience Demo which contains example Process Definitions, Activity Definitions, Flows, and context records for showing a Playbook within Agent Workspace. For more information, see Install Process Automation Experience Demo.