The following table describes some of the common IdP connection errors and their solutions.

Table 1. Troubleshooting IdP test connections
Error messagesSolution
User Field validation failed. Invalid User Field '<field name>' is not a field on sys_user table. Verify the contents of the User table field you selected matches the SAML NameID token.
Assertion issuer is invalid. Verify Identity Provider URL contains a valid URL to your IdP. Each IdP URL must be unique.
AudienceRestriction validation failed. Verify the Audience URI contains a valid URL to your instance.
Cannot logout of IdP's session. Verify the SingleLogoutRequest URL contains a valid URL to your IdP's logout service.
Signature did not validate against the credential's key. Verify the IdP has a valid certificate installed.