The ServiceNow® Software Asset Management (SAM) application systematically tracks, evaluates, and manages software licenses, compliance, and optimization. You can reclaim unused software rights, purchase new software rights, and manage allocations for entitlements.

Watch this short video for an introduction to the Software Asset Management application.

Note: Beginning with the Now Platform Yokohama release, limited support is provided for the Software Asset Management classic user interface. While it remains active in your instance, including when you upgrade to a new Now Platform release, you're encouraged to move to the new workspace experience.

For the ITSM Software Asset Management feature of Asset Management, see ITSM Software Asset Management.

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What is software asset management (SAM)?