Enable or disable Connect notifications globally
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- UpdatedAug 1, 2024
- 2 minutes to read
- Xanadu
- Connect
You can edit your Connect notification settings globally to enable or disable mobile, desktop, email, or audio notifications for all your Connect Chat and Connect Support conversations.
Before you begin
About this task
By default, Connect mobile, email, and audio notifications are enabled globally. You must enable desktop notifications.
An administrator can customize the sound used for audio notifications.
Note: You receive mobile notifications only if you have
installed the ServiceNow
mobile app.
Procedure
What to do next
Connect notification browser support
The following browsers support Connect chat notifications.
Note: Internet Explorer does not support Connect notifications out of box.