Knowledge Management
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- UpdatedAug 1, 2024
- 1 minute read
- Xanadu
- Knowledge Management
The ServiceNow® Knowledge Management (KM) application enables the sharing of information in knowledge bases. These knowledge bases contain articles that provide users with information such as self-help, troubleshooting, and task resolution.
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ConfigurePlan and configure your Knowledge Management implementation |
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Create and maintain articlesCreate and maintain articles in the knowledge base |
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