KB Article Comments widget
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- UpdatedAug 1, 2024
- 1 minute read
- Xanadu
- Service Portal Designer
If you're an existing customer using the Service Portal (sp) portal for employee self-service use cases, we recommend that you migrate to the Employee Center (esc) portal for a better experience.
Rating and comment option for knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
Ratings on articles in the KB Article Comments widget determine the article popularity in the KB top rated widget.
Instance Options
| Field | Description |
|---|---|
| Show star rating | Select the option to show a star rating on the KB article comments widget. Selecting the Use system properties option shows the star rating option based on the glide.knowman.show_star_rating system property. |
| Show user comments | Select the option to show the comment box on the KB article comments widget. Selecting the Use system properties option shows the comment box based on the glide.knowman.show_user_feedback system property. |
On this page
Related Content
- Create and edit a page using the Service Portal Designer
Create or edit a page and use layouts to organize the columns that house the widgets.
- Configure widget instances
Create unique instances of widgets by configuring the options for each instance.
- Clone a widget
Take advantage of existing code by cloning and editing an existing widget.