Integrate ServiceNow with Azure Active Directory (Azure AD).

Integrating ServiceNow with Azure AD enables you to:

  • Control in Azure AD who has access to ServiceNow.
  • Enable users to automatically sign-in to ServiceNow with their Azure AD accounts.
  • Manage your accounts in the Azure portal.

Prerequisities

To get started, you need the perform the following:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • A ServiceNow single sign-on (SSO) enabled.
  • A ServiceNow instance or tenant of ServiceNow that supports San Diego versions or later.
  • A ServiceNow tenant must have the Multiple Provider Single Sign On Plugin enabled.
  • For automatic configuration, enable the multi-provider plugin for ServiceNow.

Set of Actions for Configuration

Following are the set of actions that needs to performed to configure Azure AD:

  • Add ServiceNow from the gallery to Azure AD.
  • Configure Azure AD SSO
  • Create an Azure AD test user
  • Assign the Azure AD test user
  • Configure ServiceNow