Log in to your ServiceNow instance by using your Facebook credentials on the Facebook-based SSO.

Before you begin

The Facebook-based SSO is shipped along with your ServiceNow instance.

You can define the Identity Provider (Idp) configurations to the OIDC_Facebook IdP as your Identity Providers. For more information about Idp configurations, see Configure a Facebook-based Single Sign-On (SSO).

Role required: admin

Procedure

  1. Navigate to All > Multi-Provider SSO > Identity Providers.
  2. Select OIDC_Facebook.
  3. On the OIDC_Facebook page, specify the following fields:
    Note:
    • Most of the fields are auto-populated when using the default IdP.
    • Details of the ServiceNow Homepage must be provided.
    • User-related details such as Client ID and Client Secret from Facebook must be provided within the IdP.
    OIDC Facebook
  4. (Optional) Open the User Provisioning tab, and fill in the fields.
    Note: You must configure the OIDC-related information such as Client ID and Client Secret of your users from Facebook.
  5. In the OIDC Entity tab, view and modify the OIDC client configuration and OIDC connect flow using the entity record.
    For more information related to OIDC-based configuration, see Configure an OAuth OIDC provider for accepting third-party token
  6. In the OIDC Provider Configuration tab, view and modify the well-know configuration URL of the OIDC IdP.
  7. (Optional) Open the Advanced tab, and fill in the fields.
    Table 3. Advanced tab
    Property Description
    Single Sign-On Script The script that executes during Single Sign-On.
    Logout Script The script that executes after the user logs out.
    Note: Scripts are run during single sign-on and logout.
  8. To enable and test the configuration, click Active.
  9. To update the record, click Update.
    The Facebook-based login option is displayed on the login form.
  10. When logging in on the login form, do the following:
    1. Select the Facebook option.
    2. To log in to the ServiceNow instance, specify your Facebook credentials.