Log in using Certificate-based authentication
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- UpdatedAug 1, 2024
- 3 minutes to read
- Xanadu
- Now Platform Administration
After your administrator sets up Certificate-based authentication, you can register the client certificate and log in using your PIV (Personal Identity Verification) or CAC (Common Access Card) card.
Register client certificate for your PIV or CAC card
Before you log in to Now Platform using your PIV or CAC card, you must register the client certificate of your PIV or CAC card. If you are not able to register the client certificate, contact your administrator. Your administrator can also register the client certificate of your PIV or CAC card.
Before you begin
- Make sure that Certificate-based authentication is enabled.
- Make sure that a card reader is connected to your computer and your PIV or CAC card is inserted.
- Role required: none
About this task
If you need an admin to register your client certificate, see Map PEM certificate to user.
Procedure
Log in to ServiceNow AI Platform using PIV or CAC card
You can log in with your PIV or CAC card instead of user name and password when Certificate-based authentication is enabled on ServiceNow AI Platform.
Before you begin
- Role required: none
- Make sure that Certificate-based authentication is enabled.
- Make sure that a PIV or CAC card reader is connected to your computer.
- Make sure that a client certificate of your PIV or CAC card is mapped to you. For more information, see Register CA certificate.
Procedure
Manage your client certificates
View and delete client certificates associated with your account.
Before you begin
- Make sure that Certificate-based authentication is enabled.
- Role required: none
Procedure