Configure a JWT provider on the ServiceNow AI Platform to configure an OAuth application profile to authenticate using certificates.

Before you begin

Upload a Java Key Store certificate. Attach a JKS certificate containing the certificate uploaded on Microsoft Azure to your instance to use when enabling the JWT client authentication. For more information, see Upload Java Key Store certificate.

Create a JWT signing key to assign to your Java KeyStore (JKS) certificate. For more information, see Configure a JWT signing key.

Role required: admin

Procedure

  1. Add a JWT provider to your ServiceNow instance and fill in the claim values.
    Claim Name Claim Value
    aud https://login.microsoftonline.com/{tenantId}/oauth2/v2.0/token
    Note: Tenant ID is the directory ID copied from Microsoft Azure.
    iss Client ID copied from Microsoft Azure
    sub Client ID copied from Microsoft Azure
    For more information, see Create a JWT provider with a JWT signing key.
  2. From the JWT Provider record menu, select Copy sys_id and copy the JWT provider sys_id.

What to do next

Generate a SHA-1 thumbprint