The Contextual Search plugin (com.snc.contextual_search) is activated by default in the base system. This plugin activates related plugins if they aren't already active.

Before you begin

Role required: admin

About this task

If the related plugins aren't activated, Contextual Search activates the plugins.
Table 1. Plugins for Contextual Search
Plugin Description
JSON Service request/response model

[com.snc.application.json_service]

 Core components and helpers for a JSON request/response model. Includes JSON and XML transports for NG and GlideAjax support. An extension of the processor framework.
Contextual Search — Internal

[com.snc.contextual_search.internal]

 An internal plugin component for Contextual Search.
GraphQL Schema for Contextual Search

[com.snc.contextual_search.graphql]

 Provides GraphQL schema for contextual search services.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.
  2. Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.
    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.