Select this adoption blueprint to leverage AI-based automation to keep the business running by reducing and prioritizing incidents and issues.

Note: The applications recommended within a blueprint may include, but aren’t limited to, the following applications. Factors like entitlements and other instance dependencies can cause the number of recommended applications to vary.
TrackRecommended applicationsDescriptionRoles installedAdditional resources
Build a foundation Event Management Use the Event Management application as a single management console to identify health issues across the datacenter. Roles installed with Event Management Event Management overview (video)
Optimize the functionality Health Log Analytics Health Log Analytics helps prevent IT issues before your users are affected. It helps you identify the root cause of an issue by enabling you to triage-related logs and analyze the raw data. Roles installed with Health Log Analytics
Add advanced features Managing major incidents Define an incident as a major incident to demand a response beyond the routine incident management process. Roles installed with Major Incident Management Major Incident Management overview (video)
Optimize the functionality Service Mapping Service Mapping discovers all application services in your organization and builds a comprehensive map of all devices, applications, and configuration profiles used in these application services. Roles installed with Service Mapping
Build a foundation Service Operations Workspace for ITSM Use the Service Operations Workspace interface to unify and configure your agent experience for multiple IT Service Management and IT Operations Management workflows. Roles installed with Service Operations Workspace for ITSM
Enhance the experience Site Reliability Operations Use Site Reliability Operations as an integral part of DevOps for reliable digital services to deliver modern customer experiences. Roles installed with Site Reliability Operations