Configure an extra-step finding definition to view a pattern where routes differ by one additional step.

Before you begin

Role required: sn_process_optimization_analyst, sn_process_optimization_power_user, or sn_process_optimization_admin

Extra-step finding definition surfaces variants (routes) in the process that differ by only one additional step, which could possibly be automated or eliminated to save time.

Extra step

Procedure

  1. Navigate to Improvement opportunity definition page.
    For information about Improvement opportunity definition page, see Set improvement opportunities.
  2. Select Create on the Extra step card.
    For a particular type of automated finding, you can create a maximum of two automated findings.
  3. Provide details in the Define section.
  4. Select Configure.
    The Configure tab is displayed.
  5. Fill the details on the form.
    Default values are provided. You can edit them if needed.

    Extra step configuration

    According to the example, records that meet the following conditions are available as improvement opportunities in the Summary and Insights page:
    • Checks for variants (routes) with a minimum of 7 steps to find similar variants with an extra step. The steps include Process start and Process end. Also, the variants must have a minimum of 10 records.
    • Only variants with 20% to 100% of the of the volume of the efficient route will be considered. However, variants with 100 records will always be considered irrespective of the percentage.
    • Only top 10 variants will be displayed in the Summary and Insights page.
  6. Select Save and exit.