You can install the Unattended Robot application in your Windows machine if you have the admin role.

Before you begin

Ensure that you meet the infrastructure requirements.

The minimum requirements are as follows:
  • Intel Processor (1vCPU).
  • 4-GB RAM.
  • Minimum 20-GB free disk space after installing the OS, patches, and base software.
  • Microsoft Windows 10 or Windows Server 2016 or Windows Server 2019.
  • At least .NET Framework 4.7.1.
  • DPI scaling setting must be deactivated.
The recommended requirements are as follows:
  • Intel Processor (4vCPU).
  • 8-GB RAM.
  • Minimum 50-GB free disk space after installing the OS, patches, and base software.
  • Microsoft Windows 10 or Windows Server 2016 or Windows Server 2019.
  • At least .NET Framework 4.7.1.
  • DPI scaling setting must be deactivated.
Ensure that you meet the following set up requirements:
  • An unattended robot is mapped to only one machine.
  • The Windows machine or the Virtual Machine (VM) is persistent and constantly on to run unattended robots.
  • If connected via Citrix, the Windows machine or the VM must not go to sleep mode.
  • Legal notices on the VDIs are turned off. RPA Hub can handle only login-related screens, such as  the Ctrl+Alt+Del screen and the User Name and Password screen. RPA Hub can't handle Legal Notice as this is an organization-specific setting. Therefore, it must be turned off through the Active Directory Organizational (AD OU) policy.
  • The idle timeout setting is turned off for the VDI pool.
  • Communication with the ServiceNow instance host is enabled.
  • Verify that the glide.cometd.websocket.enabled system property is set to true in the ServiceNow instance.
  • Verify that the websockets are also enabled on the client machine where the unattended robot runs.
Download and unzip the installation file for the Unattended Robot application. For more information, see Download the RPA applications from RPA Hub.
Figure 1. Download Unattended Robot application
Download the Unattended Robot application from the RPA Downloads page.

Role required: admin

Procedure

  1. Locate and open the Unattended Robot.msi file.
  2. In the Welcome to the Unattended Robot Setup Wizard dialog box, select Next.
  3. In the Select Installation Folder dialog box, do one of the following actions to choose a folder:
    • To install the application in the default folder, select Next.
    • To install the application in a different folder, select the folder location in the Folder field or select Browse to select the folder, and then select Next.
  4. In the Confirm Installation dialog box, select Next to start the installation.
  5. After the installation is complete, in the Installation Complete dialog box, select Close to exit.

Result

You can see the Unattended Robot icon on your desktop.

What to do next

Set up the Unattended Robot application. For more information, see Set up Unattended Robot.