Integrate the ServiceNow Agent Client Collector framework and Agent Client Collector spoke.

Before you begin

  • Request an Integration Hub subscription.
  • Activate Agent Client Collector spoke.
  • Role required: admin

About this task

  1. Install the Agent Client Collector Framework v2.2.0 (sn_agent) plugin and the other dependant plugins. For more information, see Agent Client Collector installation.
    Note: To enable Agent Client Collector to execute commands, ensure that ACC_ALLOW_LIST=0 for Linux environments or ACC_ALLOW_LIST=False for Windows environments. If you are using Windows guided installation, clear the Enable executing command allow list check-box. Otherwise, you cannot execute commands using the Agent Client Collector spoke.
    Agent Client Collector Configuration configuration for Windows environments.
  2. Installing the MID Server.
  3. Configure the websocket server on the MID server.