Fetch Okta groups into your instance so that you can assign them to different users. You can fetch the groups on an as-needed or scheduled basis.

Before you begin

Role required: okta.admin

Procedure

  1. To fetch Okta groups on an as-needed basis.
    1. Navigate to Okta spoke > Okta groups.
    2. Select Fetch Okta groups.
      The Get Groups subflow is triggered.
    3. From the Okta groups list, you can review the following:
      ColumnDescription
      Name Name of the Okta group.
      Description Description of the Okta group.
      Group ID Group ID of the Okta group.
      Type Type of the Okta group.
      Group creation date Date when Okta group was created.
      Group last updated date Date when Okta group was last updated.
      Created Date when Okta group was first synchronized with your ServiceNow instance.
      Updated Date when Okta group was last synchronized with your ServiceNow instance.
  2. Fetch Okta groups on a scheduled basis.
    1. Navigate to System Defintion > Scheduled Jobs.
    2. Open the Fetch Okta Groups record.
    3. Update the fields, as needed.
      Note:
      • Make sure that the Active option is selected so that the scheduled job is activated for use.
      • The Updated column on your ServiceNow instance displays the time when the Okta group details was updated.
    4. Click Update.