If risk event integration is configured, users can report risk events from any upstream application such as IT Incidents. This ability to report risk events saves the time of users and helps to prevent losses for organizations.

Before you begin

Role required: sn_risk.user

Procedure

  1. Navigate to All > Incident > All.
  2. Open the incident for which you want to report a risk event.
  3. Select Report Risk Event.

    The availability of the Report Risk Event button on the incident record is determined by the filter conditions specified in the Risk Event Integration Configuration record. For more information, see Configure risk event integration.

  4. On the form, fill in the fields.
  5. Select Submit.

Result

The risk event is created.