Portal FAQ widget instance options form
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- UpdatedAug 1, 2024
- 2 minutes to read
- Xanadu
- Customer Service Management
Portal FAQ widget instance options form
The instance options enable you to configure the Portal FAQ widget on a portal page.
Instance option | Description |
---|---|
Title | Required title of a Portal FAQ widget. The default text is Frequently Asked Questions. |
Related Content
- Portal FAQ widget
The Portal FAQ widget displays a frequently asked questions list (FAQ) from selected knowledge table in the widget on the portal. It enables your users to find answers to their queries without the need to contact customer support or navigate through multiple knowledge article pages. You can filter the FAQs using options in the main navigation.
- Add and configure the Portal FAQ widget
Add the Portal FAQ widget to your portal and modify its data, presentation, and behavior. You can use the Portal FAQ widget to display a frequently asked questions list (FAQ) from a knowledge table on the portal.