Enable workflow stage fields to display approvers, change the number of approvers to display, or disable displaying approvers.

Before you begin

Role required: admin

About this task

By default, only workflow stage fields that use the Workflow-driven renderer can display a list of approvers. Only these workflow stage renderer types support displaying approvers.
  • Linear renderer
  • Main flow renderer
  • Workflow-driven renderer

Procedure

  1. Navigate to All > Workflow > Administration > Properties.
    The system displays the Workflow Properties page.
  2. Set the following properties.
    PropertyDescription
    Number of approvers to show if approvers are displayed for workflow stages. Only valid for supported list v2 renderers.

    glide.workflow.renderer.show_approver_limit

    		 Sets the maximum number of approvers to display within a workflow stage field. The system displays an ellipsis character when there are more approvers than the display limit allows.
    • Type: integer
    • Default value: 5
    Show approvers when displaying workflow stages with the Linear renderer.

    glide.workflow.renderer.linear.show_approver

    		 Enables (true) or disables (false) the Linear renderer to display approvers.
    • Type: true | false
    • Default value: false
    Show approvers when displaying workflow stages with the Main flow renderer.

    glide.workflow.renderer.mainflow.show_approver

    		 Enables (true) or disables (false) the Main flow renderer to display approvers.
    • Type: true | false
    • Default value: false
    Show approvers when displaying workflow stages with the Workflow-driven renderer.

    glide.workflow.renderer.workflowdriven.show_approver

    		 Enables (true) or disables (false) the Workflow-driven renderer to display approvers.
    • Type: true | false
    • Default value: true
  3. Click Save.
  4. Add stages to workflows that have associated workflow stage fields.
    Note: If you add stages to a subflow, the parent workflow must also have stages.
  5. For each approval activity you want to display approvers, select a Stage value.
    For example, the sample workflow Service Catalog Item Request has two approval activities. The first Approval - User activity has a Stage value of Dept. Head Approval. The second Approval - User activity has a Stage value of CIO Approval.

Result

The workflow stage field renderers you enabled display approvers up to the approver display limit. For example, a Workflow-driven stage field displays up to five approvers when the workflow reaches an approval stage.