As an Accounts Payable specialist, view tasks related to Sourcing and Procurement Operations to understand why an Insufficient Goods Receipt invoice exception has been raised for an invoice.

Before you begin

Role required: sn_ap_apm.accounts_payable_specialist or sn_ap_apm.admin

Procedure

  1. Navigate to All > Accounts Payable Operations > Source-to-Pay Workspace.
  2. Select the list icon (List icon).
  3. Do one of the following:
    • Navigate to Lists > My Work > My open invoice exceptions.
    • Navigate to Lists > All Work > All open invoice exceptions.
  4. In the Number column, select the link to an Insufficient Goods Receipt invoice exception to open it.
  5. Select the Related tasks tab.
    If Sourcing and Procurement Operations is installed, then this tab shows the following tasks:

    If Sourcing and Procurement Operations is not installed, then this tab shows only the Milestone task.