The ServiceNow® Portfolio Planning application helps you enhance traditional product and portfolio management by visualizing how to align work with organizational objectives. Portfolio Planning was enhanced and updated in the Washington DC release.

Portfolio Planning highlights for the Washington DC release

  • Use the new customizable widgets to view financial information.
  • Export and share the financial information of your planning items in an Microsoft Excel or CSV format with your business stakeholders.
  • Create expense lines to record and manage unplanned expenses to meet your work requirements that aren’t related to any planned costs.
  • Collaborate with your business stakeholders by exporting data of your portfolio plan items from the List view of the Prioritization tab to a Microsoft Excel or CSV file.
  • Align with the business strategy by using the Project Program lens to plan and prioritize work.
  • Categorize your planning items based on your requirement by adding tags.
  • View operational resource assignments on the Capacity Planning screen.

See Portfolio Planning for more information.

Important: Portfolio Planning is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Important information for upgrading Portfolio Planning to Washington DC

Starting with v8.0.0, you can access the Strategic Portfolio Management (SPM) Pro-licensed features only in Strategic Planning Workspace. If you have been using Portfolio Planning Workspace to access SPM Pro-licensed features, such as Goals, Product Feedback, and Hybrid Portfolio Planning, you must now install Strategic Planning to access these features. For more information on the features that can be accessed only in Strategic Planning Workspace, see Comparing Portfolio Planning with Strategic Planning.

New in the Washington DC release

Financial planning for Projects and Demands
  • Customize widgets to view the financial details, such as allocated budget, EAC, Variance, a breakdown of planned costs, and actuals to date by cost type.
  • Export your Costs and Baseline comparison information as Microsoft Excel or CSV formats. Use these files to share the financial performance of your planning items to relevant business stakeholders, even if they don't have access to your ServiceNow instance.
  • Create expense lines to capture any unplanned costs to meet your work requirements without associating them to any forecasted planned costs.
  • Delete descoped cost plans using the row context menu icon (Row context menu icon.) to manage your financials efficiently.
  • Save your preferences to retain the customizations you have made, such as viewing or hiding columns and viewing time scope.
Export data of portfolio plan items from the List view of the Prioritization tab
Export data of your portfolio plan items from the List view of the Prioritization tab into a Microsoft Excel or CSV file to share the data and collaborate with your business stakeholders. If the filters are applied on the view, the filtered data is exported.
Prioritization enhancements
  • Assign the highest and lowest ranks to the planning items using the Move to top and Move to bottom options respectively from the row context menu icon (Row context menu icon.).
  • Delete planning items using the Delete option from the row context menu icon (Row context menu icon.).
  • View and manage the item details quickly from the side panel using the Preview record icon (View item details icon.) in the List view of the Prioritization tab.
Plan efficiently with additional pre-defined lens
Using the Project Program lens, program managers and portfolio managers can plan, prioritize, and roadmap work in programs.
Tagging planning items
  • Add tags to your planning items to categorize them based on your requirement. Any tagging additions or removals made to a record are automatically synced across all views in the Planning page.
  • Filter the planning items by the assigned tags.
  • Use inline editing in the List view of the Prioritization tab for adding and removing the tags to your planning items.
Planning enhancements
  • The type of the planning item is displayed on the item’s details page so that you can identify what the item is, such as a demand or a project.
  • When creating a planning item, the Planned start date field and the Planned end date field are populated automatically with the Approved start date value and the Approved end date value respectively.
Portfolio Planning with PPM
  • Enable the Sync tags option on the Table Map form for each planning item table to synchronize the tags from alignment to the execution tables and vice versa. By default, the value is set to true. If there are any existing tags, the tags are automatically synced from alignment to the execution tables and vice versa.
  • The Flow type mapping for planned dates of the Demand [dmn_demand] table is updated to both alignment to execution and execution to alignment.
Operation work in Capacity Planning
Create operation resource assignments for your group and view the updated capacity in Capacity Planning view.

UI changes

Financial UI changes
  • New widgets to display financial information, such as costs and variance.
  • New Export button (Export button.) to access the export options for financials.
  • Wider side panels to help manage your cost plans and expense lines by accessing more customizable form fields.
  • New New expense line button to record unplanned expenses.
  • The Cost duration option is renamed to Cost distribution in the New cost plan form.
Prioritization UI changes
  • Added labels and colors to the Must have, Should have, Could have, and Won’t have (MoSCoW) values to quickly identify and sort the planning items.
  • The existing MoSCoW values Must have, Should have, Could have, Won’t have have been renamed to 1 - Must have, 2 - Should have, 3 - Could have, 4 - Won’t have respectively to sort based on importance.
  • Reorder the columns in the List view by dragging them horizontally.
  • In the Personalization side panel of the List view, the selected columns are stacked on the top and the unselected columns are displayed in an alphabetical order below the selected columns.

Activation information

Install Portfolio Planning by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Accessibility information

Support for truncation
The following views of the Portfolio Planning Workspace were updated to show the truncated text for non-interactive elements when the “Enable keyboard focus on truncated text” accessibility user preference is turned on:
  • List view of the Prioritization tab
  • Hierarchy view of the Prioritization tab
  • Timeline view of portfolio plan and free-form roadmaps
  • Capacity Planning

This enhancement supports sighted users who rely solely on a keyboard to use the ServiceNow platform. For more information, see Configure Next Experience accessibility preferences.

Invisible Controls
The following views of the Portfolio Planning Workspace were updated to automatically display controls that aren’t normally visible when the Show all buttons without the need to hover accessibility user preference is turned on:
  • List view of the Prioritization tab
  • Hierarchy view of the Prioritization tab
  • Timeline view of portfolio plan and free-form roadmaps
  • Capacity Planning

This enhancement supports users with cognitive and physical disabilities, such as low vision or mobility limitations, who use the ServiceNow platform. For more information, see Configure Next Experience accessibility preferences.