Enable instance options for the Activity tab
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- UpdatedFeb 1, 2024
- 1 minute read
- Washington DC
- Service Portal Designer
If you're an existing customer using the Service Portal (sp) portal for employee self-service use cases, we recommend that you migrate to the Employee Center (esc) portal for a better experience.
Format the work notes and add @mentions in the Activity tab on a standard ticket page.
Before you begin
You should add the Activity tab in the standard ticket configuration of a request type. For information on configuring tabs, see Configure the standard ticket page.
Procedure