Predictive search feature that shows words as users type. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

Figure 1. Typeahead Search widget
Typeahead Search widget

Instance options

Use the instance options to configure the Typeahead Search widget for a portal page.
Note: The AI Search instance options apply only if AI Search is enabled in your portal. For more information on enabling AI Search for Service Portal, see Enable and configure AI Search in Service Portal.
Field Description
Presentation
Title The name or words that appear in the search field before a user starts typing. For example, search or what are you looking for
Color Whether the search button beside the search field is filled in or not
glyph The icon that appears in the search field beside the widget. The search icon is the default. To use a different icon, type the name of the icon in the field, for example search-plus. For a list of icons to choose from, open the instance options for the Icon Link widget.
Size Determines the font size and height of the widget. Choose from xs, sm, md, and lg.
Behavior
Limit If search suggestions is enabled, enter the number of suggestion entries you want to display. If search suggestions is disabled, enter the number of typeahead entries you want to display. The default is 15. See Enable and disable search suggestions.
Contextual Search Sources Limit the results available in the typeahead search by only configuring specific search sources. For example, users searching in the Service Catalog only see results for the Service Catalog when that search sources is configure. For more information on contextual search, see Configure Search Sources available on a page
AI Search
Search Application

Defines search experience settings for the widget, such as the search engine, search results limit, and suggestions limit. By default, the widget uses the same search application configuration as the portal, but you can override this configuration at the widget level.

For more information on defining a search application configuration, see Defining search application configurations.
Search Results Configuration

Defines how search results are displayed after using the widget. By default, the widget uses the same search results configuration as the portal, but you can override this configuration at the widget level.

For more information on defining a search results configuration, see Define a composite dataset.
Disable All Suggestions

Option to disable search suggestions.
Placeholder

Text that appears in the search box before the user enters anything.

By default, the placeholder text is Search.
AI Search Source Filter Content that portal users can search on, including tables in your instance or external data sources. For more information, see Defining search sources.