Menu sections define groups of links and how the links behave.

Before you begin

Role required: content_admin or admin

About this task

For example, link behavior determines which page opens when the link is clicked and how it opens, such as in a new page or a new frame. Use the following procedure to view a sample menu section.

Procedure

  1. Navigate to All > Content Management > Blocks > Navigation Menus.
  2. Click Portal - Block Menu.
  3. In Menu Sections related list, click Order Things.
  4. Click the reference icon next to Detail Page to open the page.
  5. In Related Links, click Edit Page.
    By default, the link goes to the Order Things page with the Portal - Order Splash Menu (Vertical Block Menu) in the page content area.

    In most default CMS menus, the menu section has the menu title with secondary text, a separation line, and the links you define as menu items. Although the design is versatile and flows well between pages, there could be questions about linking and scalability to large catalogs. This practice may only be useful for a small catalog with limited items.

  6. To view an example of dynamic content, follow these steps to look at the request catalog list/grid view on the ESS Portal.
    1. Add /ess/manage.do to your instance URL.
      For example, https://<instance name>.service-now.com/ess/manage.do.
    2. In the Code Example Demos section, click Request Catalog List / Grid View.
    3. Browse the catalog items.