ServiceNow Security Center is an application that consists of a set of tools designed to help your organization maintain the security of your ServiceNow deployments. Using Security Center, you can improve security posture and strengthen compliance levels with a seamless user experience.

Security Center is a free application that system administrators can download from the ServiceNow Store. It is installed by default starting with the Vancouver release. It is also made available in the ServiceNow store every quarter, between family releases, to facilitate faster adoption of new functionality.

Note: Instance Security Center (ISC) will reach the end of sales by September 2024. SSC is the recommended solution going forward. For more information, see Instance Security Center to ServiceNow Security Center migration.

User roles

To use Security Center, you must have the admin or sn_vsc.security_center_viewer.

Required role User Benefits
admin

This role grants access to all system features, functions, and data, as administrators have the ability to override access control list (ACL) rules and bypass all role checks. Avoid assigning this role to your users when more specific roles are available.

 Utilize Security Center tools to enhance instance security posture and monitor security-related behaviors.
sn_vsc.security_center_viewer

This role permits non-administrator users to access information within the Security Center but restricts them from modifying Security Center tools or making instance configuration changes.

For instance, platform owners, security operations analysts, or compliance stakeholders may require access to certain security Key Performance Indicators (KPIs), security insights, and security learning materials available in the Security Center.

 Gain visibility into Security Center tools to monitor instance security posture and monitor security behaviors.

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