By default, users see their homepage upon login. You can specify a different login landing page by using a system property or the content management system.

Before you begin

Role required: admin

About this task

To specify a login landing page for all users, change the property value on the sys_properties table.

Procedure

  1. Type sys_properties.list in the navigation filter.
  2. Locate the glide.login.home system property.
  3. In the Value field, enter the name of the page that all users see upon login.

    Use <page name>.do; you may omit the http://''instance''.service-now.com/ portion of the URL. To determine the page name or the URL of a page in the system, you can point to a link. Some possible pages are welcome.do and incident.do.

    To specify a dashboard landing page, set the property to $dashboards.do?dashboard=<SYS_ID>. Replace <SYS_ID> with the sys_id of the dashboard.

    To direct users to service portal, set the property to /sp

    Note: This property is system-wide, so setting it affects all users. To set a login specifically for users with no roles, you can apply these same steps and use the glide.entry.loggedin.page_ess property.

    You can also specify a login landing page with the content management system.