With Key Management, Column Level Encryption is upgraded at no additional charge to include highly configurable encryption modules. You can also optionally upgrade to the unlimited-use license. Subscribe to the new encryption entitlement bundle, Platform Encryption, which includes Column Level Encryption Enterprise and Cloud Encryption.

Column Level Encryption features

Column Level Encryption with encryption modules is included for free in your instance and includes NIST 800-57 key management with the following supported:
  • ServiceNow managed keys are supported (customer-supplied keys aren’t supported).
  • Access to encryption modules are role-based only.
  • Unlimited manual key rotation.
  • A maximum of five encryption modules.
  • A maximum of five module access policies.
  • Existing field types are supported. (Field types created in later versions won’t be supported in the non-enterprise version.)
  • API support can be used based on role access.
  • Auditing of encryption actions.
  • Column Level Encryption Guided Tour.

ServiceNow Platform Encryption group features

The Platform Encryption group adds the following features and offerings:
  • Column Level Encryption Enterprise:
    • Customer-supplied keys.
    • Auto key rotation.
    • Advanced field type support and future updates.
      Note: Expanded field type support includes the Journal, Journal List, Journal Input, and HTML and Translated (Field / Text / HTML) field types.
    • Advanced Attachment Support.
    • Encryption module access can be granted with a module access policy based on the following:
      • System user
      • Script
      • Specific application scopes
    • Unlimited encryption modules and module access policies.
    • Import a key from a web service.
    • Set a future rotation date for encryption keys.
  • Cloud Encryption with Key Management.

Additional information

To learn more about key management, see .