Manage your per-user subscription allocations using Subscription Management.

Overview of managing per-user subscriptions

To successfully manage your per-user subscriptions, follow the process in this infographic.

Figure 1. Managing per-user subscriptions
The instance administrator allocates subscriptions by adding groups, tracks usage, and monitors end dates prior to renewal.

Recommended groups

When allocating per-user subscriptions, you can add groups based on the roles they have or you can add groups recommended by Subscription Management based on their roles. For example:
  • If the Service Desk group has a fulfiller-type role in the ITSM application, you can add the Service Desk group to the ITSM product subscription to allocate the fulfiller subscriptions included with ITSM to all of the users in the group.
  • If you have available ITSM subscriptions, you can add groups that are recommended by Subscription Management based on the types of roles they have. If you don't want to add the recommended groups, Subscription Management identifies other groups with relevant roles that you can add instead.

Groups that you add to a product subscription are considered subscribed groups. Consider assigning a group manager who is responsible for managing group membership and role assignments.

Measured roles

Roles that require a subscription are considered measured roles. Measured roles grant users access to an application and are categorized by the level of access they provide.

When possible, simplify role administration by assigning measured roles to groups instead of assigning roles directly to individual users.