An administrator can add the following system properties to manage transaction quotas.

Table 1. Configuring Transaction Quota Properties
Property Description
glide.quota.manager.heartbeat The number of seconds between the start of each Quota Manager heartbeat. This value determines how often the Quota Manager checks for transactions that exceed a quota and how often it writes status in the log file.

Type: Integer

Default value: 1

Location: Add to the [sys_properties] table

glide.quota.manager.minimum_transaction_time The minimum number of seconds a transaction must run before the Quota Manager matches it to a transaction quota. ServiceNow recommends setting this value to at least 1 second to avoid performance issues. For optimal performance, set this value to the value of your most restrictive quota. For example, if your most restrictive quota cancels transactions longer than 1 minute, set the minimum transaction time to 60 seconds.

Type: Integer

Default value: 1

Location: Add to the [sys_properties] table

glide.quota.manager.debug Controls whether to display (true) or hide (false) additional debugging information related to the Quota Manager. Debugging information includes running transactions, canceled transactions, and what quotas are matched to transactions.

Type: True | False

Default value: True

Location: Add to the [sys_properties] table