Choose a process to optimize, generate process data, and then get visualized and actionable insights.

As you seek to improve your business processes in areas such as eliminating redundancies, forecasting changes, and streamlining workflows, Process Mining helps you achieve those goals. Process Mining helps you gain end-to-end visibility, reduce risk, stay market compliant, and more.

Planning your implementation

Plan these steps to maximize Process Mining efforts:
  • Identify: Identify a problematic process area that needs optimizing.
  • Visualize: Identify key elements that should be part of the process. Understand the goal, the start and end, the activities, and the users that should be part of the process.
  • Analyze: Analyze areas for optimization to determine where and why they don't meet the desired goals.
  • Optimize: Remove steps that aren't essential to your process.
  • Monitor: Keep monitoring process performance, and refine it until areas meet the desired goals.

The Process Mining workflow

The following flowchart displays the steps that you use to set up a project for Process Mining. Some of these steps are optional, or depend on whether you take advantage of the multidimensional mining feature.

Process Mining flowchart