Extension point for Problem Management
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- UpdatedFeb 1, 2024
- 1 minute read
- Washington DC
- Problem Management
Extension points enable you to extend the functionality of an application and integrate customizations without altering the application code.
global.MRABulkAddRecordsFilter is a generic extension point that you can use to attach associated records. You can add its implementation to use a multi-record associator for attaching the records.
Navigate to global.MRABulkAddRecordsFilter to the Extension Point [sys_extension_point] table.
to addNote: If you've already created implementations using the old extension point
global.BulkAddIncidentsFilter in previous releases, you can still use
that extension point for your existing customized implementations. But in the future, the
global.BulkAddIncidentsFilter extension point will be deprecated.
You’re encouraged to migrate your implementation to the
global.MRABulkAddRecordsFilter the extension point. If you're
creating implementations, use the extension point
global.MRABulkAddRecordsFilter for adding one or multiple incident
records to a problem.