Update the state model script include
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- UpdatedFeb 1, 2024
- 2 minutes to read
- Washington DC
- Change Management
Update the ChangeRequestStateModel_normal script include to add new functions for the Complete state.
Before you begin
Role required: admin
About this task
You update the ChangeRequestStateModel_normal with the following
configuration.
- Add new canMove and moving functions for the Complete state. These functions can return a value of true since there are no special conditions for or extra actions to perform when moving to the Complete state.
- Modify the definition of the existing object for the Implement state to ensure that the next state is Complete.
- Add an object for the Complete state, which defines
Review and Closed as the
next two states. Note: The canMove functions for the transition to these states from Complete checks the Needs review custom field to determine the correct next state.
Procedure