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Washington DC Enable AI

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Configure Predictive Intelligence

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Table of contents
  • Enable AI experiences
    • Now Assist
      • Exploring Now Assist
        • Now Assist Admin console
        • Now Assist panel
        • Now Assist skills
          • Alert simplification
          • Record summarization
          • Chat summarization
          • Feedback summarization
          • KB generation
          • Resolution notes generation
          • Work order task closure summarization
          • Now Assist skills in the Creator workflow
            • App generation
            • Catalog item generation
            • Code generation
            • Flow generation
            • Flow recommendations
            • Playbook generation
          • Now Assist skills in the Platform workflow
            • Conversational experience
      • Configuring Now Assist settings and features
        • Install Now Assist plugins
        • Turn on the Now Assist panel
        • Activate a Now Assist skill
          • Configure chat summarization in the Now Assist Admin console
            • Enable chat summarization for chat messages from Microsoft Teams
        • Edit a Now Assist skill
        • Make a copy of a Now Assist skill
          • Configure case or incident summarization in the Now Assist Admin console
        • Enable Dynamic Translation for Now Assist applications
          • Microsoft Azure OEM for Dynamic Translation in Now Assist
        • Review Now Assist account information
        • Assign the data steward role
        • Opt out of data sharing for Now Assist
      • Analyzing Now Assist performance
      • Now LLM Service updates
        • Now LLM Service for Agent
        • Now LLM Service for Q&A
        • Now LLM Service for Flow Designer
      • Now Assist reference
        • Now Assist Admin roles
        • User data usage policy for Now Assist
        • Domain separation in the Now Assist Admin console
        • Performance Analytics indicators for generative AI
      • Generative AI Controller
        • Exploring Generative AI Controller
          • Domain separation and Generative AI Controller
        • Configuring Generative AI Controller
          • Installing Generative AI Controller
          • Configuring API credentials for generative AI capabilities
            • Configure API Credentials for Aleph Alpha
            • Configure API credentials for Azure OpenAI
            • Configure API credentials for Google AI Studio
            • Create API credentials for Google Vertex AI
            • Configure API credentials for IBM watsonx
            • Configure API credentials for OpenAI
            • Configure API credentials for a generic large language model (LLM) connector
          • Configure a generic large language model (LLM) connector
          • Set a provider for a generative AI capability
          • Enable a generative AI capability in Virtual Agent Designer
          • Configure sensitive data handling for generative AI
          • Add semantic filtering and error handling for sensitive information
          • Enable recursive summarization for large inputs
          • Enable Dynamic Translation for capabilities in Generative AI Controller
          • Disable Dynamic Translation for LLM Virtual Agent conversations
        • Using Generative AI Controller
          • Use Generative AI Controller with Flow Designer
          • Use Generative AI Controller with Virtual Agent Designer
          • Use Sentiment Analysis with Flow Designer
          • Use a script with Generative AI Controller
        • Reference for Generative AI Controller
          • Generate Content action
          • Generic Prompt action
          • Sentiment Analysis action
          • Summarize action
    • Natural Language Understanding
      • Exploring Natural Language Understanding
        • Activate the NLU Workbench
        • NLU Workbench roles
        • NLU Workbench properties
        • NLU language support
        • NLU Service updates
        • NLU models
      • Model management
        • Creating models
          • Create an NLU model from blank
          • Create an NLU model from a CSV file
          • Create an NLU model using a pre-built model
          • Duplicate an NLU model
          • Export an NLU model
          • Add an NLU model to an update set
          • Delete an NLU model
        • Build and train your model
          • NLU intents
            • Create an NLU intent
            • Reusing intents from prebuilt NLU models
            • Import an NLU intent
            • Resolve intent issues
          • NLU entities
            • Create a simple entity
            • Create a mapped entity
            • Create a pattern entity
            • Create a system-derived entity
            • Create an open-ended entity
            • Import entities
            • Using regular expressions in entities
          • NLU vocabulary
            • Create a regular vocabulary item
            • Create a pattern vocabulary item
            • Create a list vocabulary source
            • Create a table vocabulary source
            • Sync a table vocabulary source
            • Pre-built vocabulary
          • Test set creation and management
          • Train and try your NLU model
          • Test panel feedback
        • Test and publish your model
          • Test your model
          • Publish your NLU model
          • Compare draft and published versions of your NLU model
        • Irrelevance detection in NLU
        • Tune your model
        • NLU model settings
      • Multilingual model management
        • Model language grouping
        • Translate a multilingual model
        • Enable or disable a secondary model intent
        • Assign an NLU editor to a model
        • Import primary model content to a secondary model
      • Virtual Agent and NLU Workbench integration
      • NLU Workbench - Advanced Features
        • Install NLU Workbench - Advanced Features
          • Components installed with NLU Workbench - Advanced Features
        • Multi-model Batch Testing
          • Create a test set
          • Run a multi-model batch test
        • Cross-model Conflict Review
        • NLU Model Performance
        • NLU Expert Feedback Loop
        • Issue Auto Resolution Tuning in NLU
          • Issue Auto Resolution tuning options
        • Intent Discovery
          • Install Intent Discovery
            • Components installed with Intent Discovery
    • Natural Language Query
      • Exploring Natural Language Query
      • Using Natural Language Query
      • Configuring NLQ
        • Create an NLQ synonym
        • Create an NLQ shortcut
        • View NLQ logs
        • View NLQ Table Guesser logs
      • Natural Language Query References
        • NLQ properties
        • Natural Language Query roles
    • Predictive Intelligence
      • Explore Predictive Intelligence
        • Predictive Intelligence frameworks
      • Install Predictive Intelligence
      • Configure Predictive Intelligence
        • Configuration tips for Predictive Intelligence
        • Create a custom stopwords list
        • Create a word corpus
        • Quick start tests for Predictive Intelligence
        • Activate solution version
        • Export trained solutions to production
        • Configuring advanced settings for your ML solutions
          • Configure class recall for a classification solution
          • Configure TF-IDF for solutions
          • Configure XGBoost for classification or regression solutions
          • Configure DBSCAN for a clustering solution
          • Configure HDBSCAN for a clustering solution
          • Configure Connect Component algorithm and Levenshtein Distance method for a clustering solution
      • Creating and training solutions
        • Create and train a classification solution
          • Exclude a class from prediction
          • Exclude a class from solution training
          • Tune a trained classification solution
          • Configuring target metrics for a trained classification solution
          • Using Group By for classification
        • Create and train a similarity solution
          • Update your similarity score threshold
        • Create and train a clustering solution
          • Assign a name to a cluster
          • Generate a representative sample of a cluster
          • Apply purity on a clustering solution
          • Analyze a cluster with a data source
        • Create and train a regression solution
        • View solution training progress
          • Review classification solution statistics
          • Review solution similarity examples
      • Using Predictive Intelligence
        • Using Machine Learning APIs
        • Testing and monitoring predictions
          • Test a classification solution prediction
          • Test a similarity solution prediction
          • Track classification prediction results over time
        • Reviewing your ML solution training jobs
        • Domain separation and Predictive Intelligence
        • Database View support for Predictive Intelligence
        • ServiceNow® apps and features that use Predictive Intelligence
          • Use Predictive Intelligence in Workflow Studio with ML actions
        • Using MLSolutionFactory scriptable objects
        • Preserve ML solutions during a system clone
      • Predictive Intelligence references
        • Data Encryption in Predictive Intelligence
        • Predictive Intelligence language support
        • Predictive Intelligence properties
        • Predictive Intelligence roles
    • Document Intelligence
      • Exploring Document Intelligence
      • Configuring Document Intelligence
        • Set up Document Intelligence
        • Install Document Intelligence
        • Upgrade to Document Intelligence 3.0 or later from version 2.4 or earlier
        • Configure Document Intelligence settings
        • Set up document extraction use cases
          • Create a document extraction use case
          • Create a field
          • Configure data extraction modes
        • Manage document extraction use cases
          • Duplicate a use case
          • Export a use case
          • Import a use case
          • Delete a use case
        • Set up document classification use cases
          • Create a document classification use case
          • Create a document class
          • Train a use case
        • Manage field values
      • Integrating Document Intelligence with other applications
        • Integrate with a custom application or workflow
        • Integrate with Customer Service Management
        • Integrate with Financial Services Operations
        • Integrate with Accounts Payable Operations
        • Integrate with Automation Center
      • Using Document Intelligence
        • Create a document task
        • Complete a document task
          • Extract fields using the Document Intelligence workspace
          • Extract fields using the draw tool
          • Classify documents using the Document Intelligence workspace
      • Monitoring Document Intelligence performance
        • Monitor performance
        • Using the Platform Document Intelligence Usage dashboard
      • Document Intelligence references
        • Components installed with Document Intelligence
        • Confidence scores
        • Data normalization
        • Document Intelligence forms
          • Check box list form
          • Single field form
          • Single field group form
          • Table form
        • Document Intelligence properties
        • Document Intelligence roles
        • Document task statuses
        • Domain separation and Document Intelligence
        • Hard limits in Document Intelligence
        • Terminology
    • Task Intelligence
      • Exploring Task Intelligence
      • Configure Task Intelligence
        • Install Task Intelligence Admin Console
      • Manage machine learning models with Task Intelligence
        • Create a Task Intelligence model
        • Edit a Task Intelligence model
        • Assess a Task Intelligence model
          • Assess field-level accuracy for multi-output models
        • Task Intelligence Analytics and Monitoring
        • Export a Task Intelligence model
      • Task Intelligence references
        • Task Intelligence roles
        • Languages supported by Task Intelligence
    • Additional resources for AI products and solutions
HomeWashington DC Enable AIEnable AI experiencesPredictive IntelligenceConfigure Predictive IntelligenceCurrent page
Table of Contents

Configure Predictive Intelligence

  •  
    • Washington DC
    • Yokohama
    • Xanadu
    • Vancouver
  • UpdatedFeb 1, 2024
  • 1 minute read
    • Washington DC
    • AI Experiences

Configure solution definitions for Predictive Intelligence to train, test, and monitor solution definitions

Configuration

Use the following links to guide you as you set up your solution definition.

  • Configuration tips for Predictive Intelligence
  • Create a custom stopwords list
  • Create a word corpus
  • Quick start tests for Predictive Intelligence
  • Activate solution version
  • Export trained solutions to production
  • Configuring advanced settings for your ML solutions
On this page
  • Configuration
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