Set up the UCF spoke

Integrate the ServiceNow instance and UCF by creating a custom OAuth application in UCF to authenticate ServiceNow requests.

Before you begin

  • Request Integration Hub subscription
  • Activate the UCF spoke
  • Role required: admin

Create application in UCF

Create application in Common Controls Hub (CCH) to enable OAuth 2.0 authentication with the UCF spoke.

Before you begin

Role required: CCH administrator

Procedure

  1. Create application in UCF.
    For step-by-step procedure to create an application using your CCH account, see the CCH Support documentation.
  2. While creating the application, ensure that you provide this information:
    • Redirect URL: ServiceNow instance URL in the format, https://<Instance-Name>.service-now.com/oauth_redirect.do
    • Authorization URL: Location on your website to which CCH redirects the interested users.
  3. Copy and record the Client ID and Client Secret for later use.

Result

The application is created in CCH to enable OAuth 2.0 authentication with the UCF spoke.

Configure a connection for the UCF spoke

Add and configure a UCF connection to authenticate ServiceNow requests in the UCF spoke.

Before you begin

Role required: admin

Procedure

  1. Navigate to Process Automation > Flow Designer.
  2. Click the Connections tab.
  3. Locate the UCF connection alias and click View Details.
  4. Click Edit or if you are configuring the spoke for the first time, click Configure.
  5. On the form, fill in the values.
  6. Click Create and Get OAuth Token.