Set up the Microsoft Teams Communications spoke
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- UpdatedFeb 4, 2025
- 5 minutes to read
- Washington DC
- Now Platform Capabilities
Integrate the ServiceNow instance and Microsoft Teams Communications account by creating a custom OAuth application in Microsoft Teams Communications to authenticate ServiceNow requests.
Before you begin
- Request an Integration Hub subscription.
- Activate Microsoft Teams Communications spoke.
- Role required: admin
Register a custom application using the Microsoft Azure portal
Provide authorization to the ServiceNow instance by registering a custom application with Azure AD.
Before you begin
Role required: Azure Active Directory admin.
Procedure
Register Microsoft Teams Communications as an OAuth provider
Use the information generated during the application configuration in Microsoft Azure portal to register Microsoft Teams Communications as the OAuth provider so that the ServiceNow instance can request OAuth 2.0 tokens.
Before you begin
Role required: admin
Procedure
Create a credential record for the Microsoft Teams Communications
Authorize the Microsoft Teams Communications spoke actions by creating credential records for the application registered in the Microsoft Azure portal. The Microsoft Teams Communications connection and credential alias uses these credentials to authorize actions.
Before you begin
Role required: admin
Procedure