Create HTTP response headers for Engagement Messenger
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- UpdatedFeb 1, 2024
- 2 minutes to read
- Washington DC
- Customer Service Management
Configure a name-value pair for HTTP response headers for the Engagement Messenger module. The ability to configure and pass response headers enables special handling of the page content by a client, which is most typically a browser.
Before you begin
About this task
Use the Engagement Messenger API and your website URL to create a CORS rule.
Procedure
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On the form, fill in the fields.
Table 1. HTTP Response Header form Field Description Active Option for indicating that this HTTP response header configuration is active. Application Application scope for this record. Applies to Type of record that the HTTP response header configuration applies to.
Select Specific Type to indicate that this HTTP response header configuration is for the specific type and record that you select in the Type and Record fields.
Type Type of record that the HTTP response header configuration applies to.
Select Service Portal to indicate that the records are related to the Service Portal.
Record Engagement Messenger module record that the HTTP response header configuration applies to.
Select a record:- Click the Search (
) icon to access the Select the document pop-up form. - In the Table name field, ensure that the value is set to Service Portal.
- In the Document field, click the Search () icon.
- From the list of Service Portal records, select the messenger module that you configured.
- Click OK.
Name Name for the name-value pair for the HTTP response header.
Set this field value to Content-Security-Policy.
Value Value for the name-value pair for the HTTP response header.
Set this field value to frame-ancestors 'self' <enter your website URL>.
For example, frame-ancestors 'self' https://www.example.com.
Description Detailed description for the HTTP response header. - Click the Search (
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