Edit page variant settings to add additional criteria to determine when the page variant displays to users.

Before you begin

Role required: admin

About this task

Customize page variant settings to set who sees the page variant. You can add and remove audiences as well as edit conditions to determine when a page variant is shown. Conditions can only evaluate the listed parameters. Conditions are based on setting an order and adding a query string that sets the criteria that must be met for the page variant to display. If you have multiple page variants that all have the same conditions, then the variants go by the order setting. The following task shows how to set the variant conditions and order.

Procedure

  1. Navigate to All > Now Experience Framework > UI Builder.
  2. Open the experience with the page variant that you want to edit.
  3. Select Settings next to the page that you want to edit.
    Arrow pointing to settings link to edit variant settings.
  4. On the form, fill in the fields.
    FieldDescription
    Name Enter a name for the page variant.
    Availability Select Active to make the page variant viewable to the selected audience.
    Order Add an order for the condition in the Order field. You may want certain conditions to have a higher priority than others. The lower the number, the higher the priority.
    Conditions Add an encoded query string in the Variant conditions field. The query string can be something like table=incident^sys_id!=-1. This query string will only show this variant if the table field is incident, and the sys_id field is not -1. For more information on encoded query strings, see Encoded query strings.
    Audiences Add or remove audiences for the page variant. For more information, see Learn about audiences.
    Edit page variant settings screen.
  5. Click Save.