Create a change task after you create a change request in the Telecommunications Network Inventory application. By creating a change task, you can complete the requested change.

Before you begin

    1. Navigate to Telecom Network Inventory > Inventory Models, create your inventory models, and define their relationships.

      To learn more, see Manually creating and reviewing your network asset instances.

    2. Navigate to Telecom Network Inventory > Network Inventory Templates, create the inventory templates for your equipment, and establish the template relationships.

      To learn more, see Creating inventory template for network asset instantiation.

  • Role required: sn_ni_core.inventory_template_manager, sn_ni_core.inventory_admin, sn_ni_core.telco_inventory_catalog_manager, sn_ni_core.inventory_agent.

About this task

Based on the details in the change request form, a change task is created automatically. You can view, create, update, or close the change tasks from the Overview tab or from the Change Tasks tab of a change request. You can also assign a record producer form to a change task. To learn more, see Assign a record producer form for a request type of a change task.

Procedure

  1. Navigate to Workspaces > Network Inventory Workspace.
  2. Select the list icon (List icon.), and then go to Changes > All.
  3. Open your change request.
  4. On the Overview tab, scroll down and expand the Change task section.
  5. (Optional) Select the Change Tasks tab.
  6. After a change request is created, on the Overview tab, scroll down and expand the Change task section.
    You can also navigate to the Overview tab and initiate the creation of a change task.
  7. Select New.
  8. Choose a change task type:
    • Planning
    • Implementation
    • Testing
    • Review
  9. Select Create.
    A change task form that is based on the selected change model is displayed.
  10. (Optional) Select the existing change task.
  11. On the form, fill in the fields.
  12. Select Submit.
    The Details tab is updated with the provided details.
  13. On the Affected CIs related tab, see all the configuration items that are impacted due to this change task.
  14. Select Save.