Enable languages for a knowledge base
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Knowledge Management
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Select the languages you want enabled at a knowledge base level. Users can then create articles only for selected languages.
Before you begin
You must activate the Knowledge Management Advanced (com.snc.knowledge_advanced) plugin, and I18N: Knowledge Management Internationalization Plugin v2 (com.glideapp.knowledge.i18n2) plugin.
Role required: knowledge_admin or admin
Procedure
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Click the lock icon to unlock the Languages field in the
Knowledge base form.
Note: You may need to configure the knowledge base form to include the Languages field. Click the form context menu icon (
) and navigate to . Use slushbucket to add the Languages field.