Components installed with application services
- UpdatedAug 3, 2023
- 6 minutes to read
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Several types of components are installed with activation of the Application Service [com.snc.cmdb.it_service] plugin, including tables, user roles, and scheduled jobs.
Roles installed
Role title [name] | Description | Contains roles |
---|---|---|
[app_service_user] | Views maps for operational application services and retrieves service content using the getContent - GET REST API. The itil role that serves as the basic helpdesk technician role contains the app_service_user role. |
None |
[app_service_admin] | Creates and modifies application services, creates service groups, views, and edits application service maps. |
itil |
Tables installed
Table | Description |
---|---|
BaseLines [sa_baselines] |
Storing points in the time defined as baselines for application services. |
Business Service User
preferences [sa_business_service_user_prefs] |
User preferences associated with a specific application service. |
Menu Action [sa_context_menu] |
Data on configurable menu options for CIs in the application service map. |
Hash [sa_hash] |
Internal table which contains counters and hashes on various types of updates related to application services. |
Entry Point [sa_m2m_service_entry_point] |
Maps entry points to application services. |
Discovered Service Notification [sa_notification] |
Internal table which contains data on notifications between different parts of the software. Mostly used after activating Service Mapping. |
Service Group Members [sa_service_group_member] |
Maps service groups to application service members. |
Business Service Group
Responsibilities [sa_service_group_responsibilities] |
Data on users having access to application service groups. |
Checkpoint Attribute
Description [checkpoint_attribute_description] |
Links between history timeline changes and service model internal entities (checkpoints). Used in lists of history of changes in application service maps. |
Application Service [cmdb_ci_service_auto] |
Services that can be monitored by the system, which in the base system, includes only application services. If Service Mapping is activated, there can also be records for dynamic CI groups. If Event Management is activated, there can be records for alert groups. |
Mapped Application Service [cmdb_ci_service_discovered] |
Application service CIs. For each application service, there is a container CI record that models the application service. |
Bulk Convert Services [cmdb_convert_bulk_services] |
All bulk conversions of business services to application services (current and past), along with the conversion progress which is refreshed every 10 seconds. |
Application Services Action
Results [csdm_dashboard_action_report_result] |
Results for the 'Application Services Missing Data' report in the Application Service Dashboard. |
Application Services Types
Results [csdm_dashboard_type_report_result] |
Results for the 'Application Services by Type' report in the Application Service Dashboard. |
Application Services Dashboard
Results [csdm_dashboard_reports_result] |
Results for the '<Application Servers | Databases | Hardware Servers> Not in an Application Service' reports in the Application Service Dashboard. |
Manual CI Inclusions / Exclusions [svc_manual_ci_exclusions_inclusions.list] | Contains CI classes included or excluded from application services during
population of manual or dynamic application services. Service population happens
when
In the base system, the following CI classes are excluded:
CIs of any CI class that is not configured for exclusion in this table can be added to application services. This table supports the functionality that was earlier supported using the following deprecated property: sa.mapping.user.manual.citype.blacklist. |
Properties installed
To access application services properties, navigate to All > Configuration > Application Services > Properties. The role required for modifying property values, is app_service_admin.
If Service Mapping is deployed, see Properties installed with Service Mapping for additional application service properties.
Property | Usage |
---|---|
The sys_id of the default relation type to be added between source and target when adding CI manually to application service sa.it_service.manual_ci_rel_type |
|
Coefficient of aggregation interval. 0 value means no aggregation is performed on history timeline. The purpose of this property is to decrease number of changes in history timeline by increasing the interval allowed between changes sa.history.aggr_interval_coef |
|
A list of comma delimited CI types that are excluded when using the 'Convert to Application Service' and 'Populating Application Service from CIs in the CMDB' operations. Example: cmdb_ci_service,cmdb_ci_endpoint,cmdb_ci_hardware sa.mapping.user.manual.citype.blacklist |
This property is deprecated in Tokyo. This exclusion list applies when:
|
Sync Service Mapping operations with Service Modeling sa.service_modeling.use |
|
Enable limitation of application service maps drawing by number of nodes and edges. sa.map.LIMIT_MAX_GRAPH_SIZE |
Limit the number of nodes and edges on application service maps.
Setting this property to false may reduce performance in maps of large services. |
Maximal number of displayable nodes on application service map. Maps with larger values will not be displayed. sa.map.MAX_NODES_FOR_LAYOUT |
The max number of nodes displayed on an application service map. If the number of nodes exceeds the specified number, the map does not appear and an error message appears.
|
Global flag to allow or disable spanning tree view for maps. true (default) - allows but not forces spanning tree view on maps. sa.map.ALLOW_SPANNING_TREE_VIEW |
Enable spanning tree view for application service maps.
|
Maximal number of displayable edges on application service map before spanning tree view applied. sa.map.MAX_EDGES_FOR_FULL_LAYOUT |
The max number of edges displayed on an application service map, before applying spanning tree view.
|
Maximal number of displayable edges on application service map. Maps with larger values will not be displayed. sa.map.MAX_EDGES_FOR_LAYOUT |
Max number of edges displayed on an application service map. If the number of edges exceeds the specified number, the map does not appear and an error message appears.
Increasing the default value may reduce performance in maps for large services. |
Maximal degree of node on application service map for large map mode. Maps with smaller degrees will be displayed in regular mode. Maps with larger degrees will apply more edges merging for more compact view. sa.map.LIMIT_GRAPH_DEGREE |
Increasing the default value may reduce performance in maps for large services. |
Limit of amount of services that displayed on Services Tree on maps. Then this limit reached, Services Tree will be blocked. sa.service_tree.MAX_ITEMS_TO_DISPLAY |
|
Maximal amount of connection properties to be shown at once when connection line selected on service map. If selected line contains more connections than defined here, then properties panel will have notification about cut-off connections. sa.map.max_connections_in_properties_panel |
|
Enable grouping of CIs on map. sa.map.enable_auto_grouping |
|
Minimal number of CIs on a map to apply CI grouping. Relevant only if CI grouping is enabled on the map. The following CIs are not counted: discovered clusters, internal CIs inside inclusion boxes, entry points, error nodes, host CIs or CIs that are not hosted on other CIs. sa.map.min_nodes_for_auto_grouping |
|
Render full labels on CIs on map. Applicable to all CI labels (CI name, host name, cluster label, etc.) Enabling this will disable labels truncation, and labels will most probably overlap with other map elements. Not applicable to network/storage path maps. sncCommonMap.RENDER_FULL_LABELS |
The default value of disabled, means none.
|
Maximal width of CI node labels in pixels. Relevant for any kind of labels (CI name, host name, cluster label etc.) This size also modifies horizontal space between CI elements. Applied to map view and exported PDF view. Not applicable to network/storage path maps. sncCommonMap.NODE_LABEL_WIDTH |
|
glide.cmdb.csdm.app_service.max_results | Max number of items that are calculated in the '<Application Servers |
Databases | Hardware Servers> Not in an Application Service' report in the
Application Service Dashboard.
|
sa.service_max_ci_service_population | The maximum number of CI connections added to application services during the
following operations: Converting manual services created in Event Management into application services and updating application services with changes from
the CMDB.
Increasing the default value may cause performance issues. |
sa.service.population.stop_expansion_under_ci_classes | List of application service CI classes. If an application service belongs to a
CI class that extends one of the CI classes in the list, the system does not insert
CIs under this application service CI during Manually updating
an application service with changes from the CMDB.
|