Publish a Virtual Agent topic
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- UpdatedAug 3, 2023
- 2 minutes to read
- Vancouver
- Virtual Agent
Deploy an inactive topic or an updated topic to save it and make it available to users on Virtual Agent clients.
Before you begin
If you're using Natural Language Understanding (NLU) topic discovery, you can publish the model at the same time as the topic if the model meets publication criteria. Make sure that your model has passed through all phases of development and is ready to publish. If you haven’t refined, tested, and optimized your model, you may not be able to publish it in Virtual Agent Designer. For more information, see Model management.
Role required: virtual_agent_admin or admin
About this task
You can also publish topic blocks and custom controls to make them available for use in calling topics.
Procedure
Result
The topic blocks and custom controls are published and are available for use in calling topics.