Link Alexa events using the macOS Terminal

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HomeVancouver Now Platform Capabilities...Extend Now Platform capabilitiesConversational InterfacesVirtual AgentIntegrating Virtual Agent with other channelsVirtual Agent integration with Voice channelsConversational Integration with AlexaConfigure Conversational Integration with AlexaAccount linking with AlexaLink Alexa events using the macOS Terminal

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Link Alexa events using the macOS Terminal

Release version:
Vancouver
Yokohama
Xanadu
Washington DC
UpdatedAug 3, 2023
1 minute read

Vancouver
Virtual Agent

The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.

Link Alexa events using your macOS Terminal to complete the Alexa account linking process with your ServiceNow instance.

Before you begin

Note: Copy the Skill ID of your skill from the Alexa developer console. The Skill ID is the same inbound ID used in the sys_cs_provider_application record.

Role required: admin

Procedure

On your macOS, open the Terminal.
Execute the npm install -g ask-cli command.
Executing this command installs the Alexa command-line interface on your machine if it was not previously installed.
Execute the ask configure command.
Log in with your Amazon developer account credentials when prompted.

Note: Choose No if you are asked the question Do you want to link your AWS account in order to host your Alexa skills?
To download the manifest file, execute the ask smapi get-skill-manifest -s {<provide skillId>} > skill.json command.

To edit the skill.json file, add the following JSON script inside the manifest object.

"events": { 
      "endpoint": { 
        "uri": <provide lambda ID>.  
      }, 
      "subscriptions": [ 
        { 
          "eventName": "SKILL_ENABLED" 
        }, 
        { 
          "eventName": "SKILL_DISABLED" 
        }, 
        { 
          "eventName": "SKILL_PERMISSION_ACCEPTED" 
        }, 
        { 
          "eventName": "SKILL_PERMISSION_CHANGED" 
        }, 
        { 
          "eventName": "SKILL_ACCOUNT_LINKED" 
        } 
      ] 
    },

Note: Be sure to edit the URL endpoint with the Lambda ID. You can copy one of the endpoints from the skill.json file and replace it with the Lambda ID. You can also fetch it from the Alexa console from Build > Endpoints.

To upload the updated manifest file, execute the ask smapi update-skill-manifest -s {<provide skillId>} --manifest "$(cat skill.json) command.

Result

Your Alexa account is linked with your ServiceNow instance.

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Configure your Alexa account

Link your account using the Alexa app

Configure your Alexa account

Link your account using the Alexa app

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