Configure link unfurling using the Hostname allow list table
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Virtual Agent
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Use the Hostname allow list [sys_cs_hostname_allow_list] table to identify the list of hosts and domains that can be unfurled.
Before you begin
The Hostname allow list table includes the following hosts and
domains by default:
- Instance URL/hostname: <instance>.service-now.com or <customURL>.com
- Instance root domain: *service-now.com or *.<yourdomain>.com
- servicenow.com
- *.youtu.be
- *.youtube.com
Role required: admin
Procedure