Add the Direct Line secret key to your Virtual Agent Bot Interconnect instance

To use Power Virtual Agents with Virtual Agent Bot Interconnect, you must add the Direct Line security key as a credential in your Bot Interconnect instance.

Before you begin

Locate and copy the Direct Line secret key in Microsoft Power Virtual Agents.

Role required: admin

Procedure

  1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.
  2. Click the Bot Interconnect DirectLine Credentials record to open it.
  3. On the Credentials related list, click New.
  4. When prompted for the type of credential to create, click Bot Interconnect Static Token Credential.
  5. On the form, fill in the fields as follows:
    Field Description
    Name Any unique name for the credential, such as Power VA Direct Line key.
    Header Leave as Authorization.
    Static Token Enter Bearer , with a white space, followed by the Direct Line secret key from Power Virtual Agents.
    For example, enter:
    Bearer 4km3D8s_6lY.rDVmxVm3k123nWibx3ciJeed2AKled9_ADuwsaN5uCA
  6. Click Submit.
  7. Return to All > Connections & Credentials > Connection & Credential Aliases.
  8. Click the Bot Interconnect DirectLine Fetch Msgs record to open it.
  9. Under Related Links, click Create New Connection & Credential.
  10. In the dialog box, fill in the form.
  11. Click Create.