When you install pre-built conversations, such as ITSM Virtual Agent, some topics may not appear on the Topics page unless you install their dependent plugins. This page shows the additional topics that are available.

Table 1. Explore all pre-built topics page
FieldDescription
Topic Name of the topic. If its Status is Available to use, select the topic to open it in the conversation builder.
Documentation Link to related ServiceNow documentation for the topic, if available.

Dependencies The plugins that are needed to use the topic. Select a dependency to go to its documentation and learn how to install it.
Note: Some plugins may require the admin role to install.
Status Value denoting whether you need to install a spoke or plugin, or if the requirements are met and the topic is available to use.