Set automatic approval rules
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Service Administration
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Approval rules can automatically set the approval state to something other than Not yet requested. As a result, an approval rule can create a set of approvers. You can also start the approval process by setting the approval state to Requested.
Prerequisites
Role required: admin
Approval rules have two new fields:
- Run rule before: If true, the approval rule runs before the record is inserted/updated.
- Set State: If this rule applies, then the task record's approval
state is automatically set to this value.Note: The Set State field only behaves as expected if the Run rule before check box is enabled.
- In the example below, this rule automatically sets the state of the task to Approved thereby auto-approving the task.
