Password Reset for Virtual Agent
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Password Reset Application
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Augment an end-user experience with Password Reset for Virtual Agent that handles common support issues, using pre-built conversations.
For more information about the Virtual Agent, see Virtual Agent.
Your end users can perform the following actions through the Virtual Agent conversations:
- Reset a password
- Change a password
- Unlock an account
- Enroll to reset passwords
The end users can reset passwords and unlock accounts even if they aren’t logged in. When the users are logged in, they can do all the actions including changing passwords. After changing or resetting a password, the users can’t change or reset the password for the next 24 hours.