Deactivate Agent Affinity
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Advanced Work Assignment
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Deactivate Agent Affinity if you do not want Agent Affinity to assign work assignments to agents.
Before you begin
Procedure