Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains.

Before you begin

Role required: sn_vul.vulnerability_admin or sn_vul.admin (deprecated)

Procedure

  1. Navigate to All > Vulnerability Response > Administration > Email Templates.
  2. Select New.

    For detailed instructions for creating email notifications, see Create an email notification.

Result

Starting from v21.0 of Vulnerability Response, when a recipient clicks the links in an email notification, the records open in the Vulnerability Manager Workspace or IT Remediation Workspace based on their role.

  • Links open in the Vulnerability Manager Workspace for users with the roles, sn_vul_container.vulnerability_analyst, or sn_vul_container.vulnerability_admin.
  • Links open in the IT Remediation Workspace for users with roles, sn_vul_container.remediation_owner.

If the recipient doesn’t have any of the preceding roles, the links in an email notification open in the classic UI.